Shipping

At Touch of Nova, we value each and every single customer. Our priority is to make sure the orders get delivered to our valued customers as quick as possible. Normally, you will receive your order in 10-22 business days from the date that it is placed.

Verification 
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing 
It normally takes 2-7 business days for us to process your order and takes 1-3 business days for the items marked with “Priority Dispatching” to be ready for shipment. Please note that this does not include holidays and weekends.

Shipping 
Shipment takes approximately 7-15 business days to reach the United States, Canada, Australia and UK orders. For some countries, it usually takes about 20-30 days to reach to destination countries. Currently, we offer COMPLETELY free shipping all over the world. 

Delivery times are estimates and commence from the date of shipping, please noted that it could take longer than expected due to an invalid address, customs clearance procedures or other issues.

Delivery
Postal deliveries: If you haven’t received your package based on the above estimates. Please kindly contact us at support@touchofnova.com.